Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unused, and in its original packaging. You’ll also need your receipt or proof of purchase.
To start a return, please contact us at Everydayupgrade3d@gmail.com.
Returns should be sent to:
Everyday Upgrades
1722 Mill Crossing Ln
Katy, TX 77450
If your return is approved, we'll provide instructions on how and where to send your package. Customers are responsible for all return shipping costs. We do not provide prepaid return shipping labels.
Original shipping charges are non-refundable. Refunds are issued for the purchase price of the returned item(s) only.
Items returned without first requesting a return will not be accepted.
If you have any questions about a return, please contact us at Everydayupgrade3d@gmail.com.
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us as soon as possible so we can evaluate the issue and make it right.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products
- Sale items
- Gift cards
- Perishable goods
- Personal care products
- Hazardous materials, flammable liquids, or gases
If you have questions about whether your item is eligible for return, please contact us before purchasing.
Exchanges
The quickest way to receive a replacement item is to return your original purchase (if eligible) and place a new order once your return has been approved.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
Returned items must be unused, in their original condition and packaging, and accompanied by proof of purchase.
Unless otherwise required by applicable law, customers are responsible for return shipping costs.
Refunds
Once we receive and inspect your return, we'll notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Refunds include the purchase price of the returned item(s) only. Original shipping charges are not refundable, and customers are responsible for return shipping costs.
Please note that your bank or credit card company may require additional time to process and post your refund.
If more than 15 business days have passed since your refund was approved, please contact us at Everydayupgrade3d@gmail.com.